
Frequently Asked Questions
WHAT TIME WILL YOU ARRIVE?
We arrive 60 minutes before the scheduled rental start time to allow for full setup.
HOW MUCH IS REQUIRED FOR THE DEPOSIT?
Once we receive your completed contract via email, a $200 deposit invoice will be issued and is due immediately upon receipt. The remaining balance must be paid no later than 2 days before the event. For events booked less than 7 days in advance, full payment is required at the time of booking.
HOW MUCH SPACE IS REQUIRED FOR THE PHOTO BOOTH?
An area measuring 10 ft wide by 10 ft long is preferred for optimal setup, though a minimum space of 8 ft wide by 9 ft long is required. A working power outlet must be located within 10 feet of the setup area. For outdoor events, level ground is required.
CAN BOOTH BE SET UP OUTDOORS?
Outdoor events are welcome, but a tent or coverage is required in case of bad weather. For safety, the photo booth attendant has final authority on whether conditions allow operation.
WHAT HAPPENS IN THE EVENT OF INCLEMENT WEATHER FOR AN OUTDOOR EVENT?
If inclement weather conditions occur—including extreme heat, rain, mist, or strong winds—an alternate indoor location at the same venue, date, and time must be provided. For outdoor setups, the client must also ensure the booth is placed on level ground and protected by adequate covering.
DO YOU OFFER INSTANT PRINTING?
Yes! We have on-site printing packages featuring multiple print size options, 2x6 or 4x6. Guests will be able to enjoy instant take-home prints.
IS BRANDING INCLUDED?
Yes. All packages include custom overlays, branded welcome screens, and logo integration.
DO YOU HAVE AN EMAIL?
If you have any further questions, please feel free to email us at divinepbcaptures@gmail.com.